- 🎫 MUSEUM admission is available with 24-hour advance online ticketing only. 📞 CAFÉ FLO by reservation only (860) 434-5542 x 126.
Please read through carefully and thank you for your understanding.
Prepaid, timed admission tickets are required for all visitors, including Members.
As our guest, we will do our very best to provide a safe, enjoyable experience. We have set the following standards to ensure your safety. Our institution has committed to comply with the standards set by the State of Connecticut in order to operate and receive guests.
If you need to see a staff member, you will need to schedule a meeting in advance. To minimize risk, many staff members are working from home. Contact information is here.
Café Flo is open through November 1 by reservation only. (860) 434-5542 x 126 for reservations.
Before purchasing your ticket, you will be asked to read and accept our Visitor Code of Conduct. In addition, there may be national, state, or site- specific requirements. Please adhere to all posted signage for the most updated requirements. Failure to adhere to posted guidelines will result in all party members being asked to leave the Museum grounds. No refunds will be given.
To prevent overcrowding, a limited number of tickets will be sold per time slot. Please reserve your preferred date and time for tickets at least 24 hours in advance even if you are a Member. TICKETS WILL NOT BE SOLD ONSITE. During this time, all the buildings will close promptly at 4:00pm to allow our cleaning team to safely sanitize all areas. You are welcome to remain on campus until the grounds close at 5pm. The last ticket is for 2:30pm.
The Florence Griswold House closes at 4:00pm. The Krieble Gallery closes at 4:00pm. The Rafal Landscape Center and Chadwick Studio close at 4:00pm.
Please note: During the week of November 3-6, the Krieble Gallery will be closed for the installation of our new exhibition, Expanding Horizons: Celebrating 20 Years of the Hartford Steam Boiler Collection. We can’t wait to share this exciting landmark exhibition with you! While the Krieble Gallery is unavailable to view during these days, we will offer 50% reduced admission for your trouble. Thank you for your understanding and patience!
You will be asked to give a name and contact information for each person in your party. We will need to reach you if asked to conduct contact tracing.
MEMBERS, GUESTS OF MEMBERS, AND BUSINESS PARTNERS
Members are always free Become a Member! Many Membership levels allow guest passes. Check here for your Membership level. You will be asked to present guest passes upon check in.
ARRIVAL & CHECK IN
Park in our main parking lot and follow signage to check in at the Landscape Center. You will be asked to provide proof of admission for the designated date/time, either through presentation of printed/mobile ticket, or by name on reservation. To allow adequate physical distancing, please do not plan to check-in more than 10 minutes prior to your reservation.
Wear a cloth face mask both outdoors and indoors.
CANCELLATIONS & REFUNDS
Tickets are non-refundable. However, should your plans change and you are unable to visit after purchasing a ticket, we will gratefully issue a donation receipt to you by email, upon request.
DATE & TIME CHANGES
At this time, we are unable to accommodate requests for date or time change. If space allows, we will honor unused tickets from other times. Please check in at the Landscape Center.
Please arrive during designated time. However, if running late, provide proof of admission at check-in desk, and if space allows, you will be granted entry.
LIBRARY PASSES (NOT personal library cards)
Many libraries offer museum passes for their patrons to check out. Contact your local library to see if these passes are available. Must present pass at check-in.
CT Art Trail Passport holders need to present passports. Members of AAM and NEMA will need to present proof of membership.
We regret that we cannot honor any other discounts or coupons at this time.
You might like to download these guides in advance (click on image to view and download).
ALL visitors must submit this form AND book timed ticket(s) on the next page to confirm their reservation. Without a timed ticket that you select on the next page you will NOT be granted admission to the Museum at this time. Please fill out the form below. Once submitted, you will be redirected to the next page to choose your ticket(s) and check out.