Frequently Asked Questions

Click the questions below to find your answer

Here are a few of the questions visitors ask our Front Desk staff.

What are your hours?
What are your current exhibitions?
Can I book admission tickets in advance?
Is payment required when making a program reservation?
Is there a fee for “Discovery Sundays”?
Are reservations needed for “Discovery Sundays”?
Are reservations needed for Café Flo?
What are the benefits of being a Member of the Museum?
Do you offer reciprocal admissions to members of other museums?
Does the Museum offer any general admissions discounts?
Does the Museum participate in the SNAP/EBT program?
Can I check out a free or discounted admission pass from my local library?
I want to be the first to know when events & programs go on sale. How do I do that?
Are there guided tours of the Griswold House?
Are there separate admission charges for the Griswold House and the Krieble Gallery?
Do I need to pay Museum admission to visit The Shop or dine at Café Flo?
I’d like to become a volunteer. How do I go about it?
Are there public restrooms?
May I paint on the grounds?
May I bring my dog?

What are your hours?

Museum Hours

April through December
Tuesday-Sunday 10am-5pm

January through March
Tuesday-Sunday 10am-4pm

The Museum is closed Mondays, New Year’s Day, Easter Sunday, Memorial Day, Juneteenth (June 19), July 4, Labor Day, Thanksgiving Day, the Friday after Thanksgiving Day, Christmas Eve (December 24), and Christmas Day (December 25).

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed admission is half-price. Children 4 and under are always free.

We look forward to seeing you at this year’s exhibitions.

Café Flo Hours (open seasonally May-October)
Tuesday-Sunday, 11:30am-2:30pm

During the Café season, please check our Museum Calendar for any posted Café Flo closures or hour changes.

What are your current exhibitions?

Explore what is currently on view at the Museum here.

Can I book admission tickets in advance?

Yes! We now offer advance bookings to all visitors for general admission tickets. Please click here to pre-purchase your admission tickets before your visit.

PLEASE NOTE: General Admission tickets are NOT valid during our special event Wee Faerie Village (September 28–November 3, 2024.) There is an additional $5 surcharge on tickets during this event.

Is payment required when making a program reservation?

Yes, due to limited seating we require payment to reserve your seat for programs with an associated fee. Visit our Calendar to discover upcoming programs and sign up.

Is there a fee for “Discovery Sundays”?

General Museum admission is all that is required for this program.

Are reservations needed for “Discovery Sundays”?

No reservations are required for this program.

Are reservations needed for Café Flo?

Please note: Café Flo has closed for the season and will reopen Spring 2025.

What are the benefits of being a Member of the Museum?

Membership at the Florence Griswold Museum is a wonderful way to support our institution while gaining some great benefits for yourself! Individual Memberships begin as low as $60 per year and come with special event invitations, discounts on programs, in the Museum Shop, and at Café Flo.

Learn more about levels of Membership here and consider joining today!

Do you offer reciprocal admissions to members of other museums?

As of March 1, 2024, we are a member of NARM (North American Reciprocal Museum Association) for those with a Supporting or higher level Florence Griswold Museum Membership. This provides those level Members with free access to over 1,300 arts and cultural institutions throughout North America – including museums, botanical gardens, zoos, and more. For a full listing of all participating NARM institutions, please check out www.narmassociation.org. The Museum grants free admission to members from other NARM institutions, with presentation of a valid membership card showing the NARM sticker, for those named on the card.

Additionally, we offer free admission to New England Museum Association (NEMA) and American Alliance of Museums (AAM) members, and to docents & employees of other museums, with identification or business card.

Does the Museum participate in the SNAP/EBT Program?

Yes! There is no limit to how many times a person can visit, and free admission is good for up to four people per visit with the presentation of a SNAP Electronic Benefits Transfer (EBT) card, issued by any state in the USA.

Can I check out a discounted admission pass from my local library?

Through our Library Partner program, we have partnered with dozens of libraries to offer general admission passes to the Museum. Library passes are good for free admissions for two adults & two children. Click here to see if your local library is a member of our program!

Passes must be checked out prior to your visit and presented at our Front Desk. Please note: during the Wee Faerie Village event there is a $5 surcharge for Adult admissions using Library Passes.

Passes are not the same as a library card. Libraries purchase memberships to participating organizations so they can offer passes for free or a reduced admission to a variety of attractions.

Are you a librarian interested in learning more or signing your library up for the program? Get in touch with Nathaniel Greene.

Does the Museum offer any general admissions discounts?

Docents & employees of other museums, as well as active duty and veterans (and their families) with a valid military ID are granted free admission.  We offer $1 off posted admission to Connecticut & Massachusetts school teachers, AAA members, and those who bring in our online coupon to receive $1 off posted admission.

I want to be the first to know when events & programs go on sale. How do I do that?

The best ways to be in the know about special events and programs are: sign up for our e-newsletter, or follow us on social media.

To sign up for our e-newsletter, scroll to the bottom of this page and enter your email address or email Tammi Flynn, Director of Marketing.

Find us on social media: Facebook | Instagram | YouTube | X | Threads

Are there guided tours of the Griswold House?

The Griswold House is all self guided, however, there are always Docents in the House to answer questions.

Are there separate admission charges for the Griswold House and the Krieble Gallery?

Our general admission charge covers both the Griswold House and the Krieble Gallery.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed, admission is half-price.

Do I need to pay Museum admission to visit The Shop or dine at Café Flo?

The Museum Shop and Café Flo (seasonal, May-October) are open to the public and do not require paid Museum admission to visit.

I’d like to become a volunteer. How do I go about it?

We are always interested in hearing from potential volunteers! Visit this page to learn more and submit an inquiry.

Are there public restrooms?

There are restrooms, water fountains, and baby changing tables in the Krieble Gallery building. There are restrooms in the Education Center and the Florence Griswold House. During Wee Faerie Village and other large events portable facilities are added around the campus.

May I paint on the grounds?

Of course! We love artists! Please adhere to these guidelines.

May I bring my dog?

Service dogs are welcome anywhere on campus. Well-behaved dogs on leash are allowed on the grounds, but not inside or near the Café Flo area. Please do not leave your dog unattended in the car in hot weather, and be sure to pick up after them.