Frequently Asked Questions

  • Please note: the Krieble Galleries are currently closed to install our next exhibition, opening October 2. Admission is reduced to $5.

More Questions?

Please feel free to ask the front desk if you do not find your answer below!

Ask the Front Desk


What are your hours?

Museum Hours

April through October
Tuesday – Sunday, 10am – 5pm
November through March
Tuesday – Saturday, 10am – 5pm and Sunday, 1-5pm

Last admission 4pm

Please note, the Museum is closed New Year’s Day, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving Day, and Christmas Day.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.

We look for to seeing you at this year’s exhibitions.

Café Flo Hours
May 1 through October 31
Tuesday – Sunday 11:30am to 2:30pm


Is payment required when making a program reservation?

Yes, due to limited seating we require payment to reserve your seat.


Is there a fee for “Make a Painting Sunday”?

General Museum admission is all that is required for this program.


Are reservations needed for “Make a Painting Sunday”?

No reservations are required for this program.


Are reservations needed for Café Flo?

Reservations recommended
(860) 434-5542 x 126
Please limit your party to 5 people.

Your party will be physically-distanced from others and is asked to remain masked until seated.


Do you offer reciprocal admissions to members of other museums?

We do not offer reciprocal admission to members of other museums. We offer free admission to New England Museum Association (NEMA) and American Alliance of Museums (AAM) members, and to docents & employees of other museums.


Does the museum offer any general admissions discounts?

Docents & employees of other museums, as well as those with a valid military ID are granted free admission.  We offer $1 off posted admission to Connecticut & Massachusetts school teachers, AAA members, and those who bring in our online coupon to receive $1 off posted admission.


Are there guided tours of the Griswold House?

The Griswold House is all self guided, however, there are always Docents in the House to answer questions.


Are there separate admission charges for the Griswold House and the Krieble Gallery?

Our general admission charge covers both the Griswold House and the Krieble Gallery.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.


Are there public restrooms?

There are restrooms, water fountains, and baby changing tables in the Krieble Gallery. There are restrooms in the Education Center and the Florence Griswold House. During Wee Faerie Village and other large events portable facilities are added around the campus.


May I paint on the grounds?

Of course! We love artists! Please adhere to these guidelines.


May I bring my dog?

Service dogs are welcome anywhere on campus. Well-behaved dogs are allowed on the grounds, but not inside or near the Cafe Flo area. Please do not leave your dog unattended in the car in hot weather.


Please allow 24 hours for a response.

Ask the Front Desk