Frequently Asked Questions

  • Please note that only December 21, 26, and 28 are available for Christmastime Tea reservations. Please book soon.

More Questions?

Please feel free to ask the front desk if you do not find your answer below!

Ask the Front Desk


What are your hours?

Museum Hours

April through October
Tuesday – Sunday, 10am – 5pm
November through March
Tuesday – Saturday, 10am – 5pm and Sunday, 1:00 – 5pm

Please note, the Museum is closed New Year’s Day, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving Day, and Christmas Day.

The Museum is open Columbus Day so that visitors can enjoy Wee Faerie Village (10am to 5pm), please check the calendar for special activities that day.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

Krieble Gallery
September 9 through 26, 2019

Florence Griswold House
November 11 through 15, 2019

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.

We look for to seeing you at this year’s exhibitions.

Fragile Earth: The Naturalist Impulse in Contemporary Art

Nothing More American

Café Flo Hours
Wednesday, May 1 through Sunday, October 27
Tuesday through Sunday 11:30am-3pm


Is payment required when making a program reservation?

Yes, due to limited seating we require payment to reserve your seat.


Is there a fee for “Make a Painting Sunday”?

General Museum admission is all that is required for this program.


Are reservations needed for “Make a Painting Sunday”?

No reservations are required for this program.


Are reservations needed for Café Flo?

Café Flo takes reservations for parties of 6 or more only. 860-434-5542 x 126 for reservations.


Do you offer reciprocal admissions to members of other museums?

We do not offer reciprocal admission to members of other museums. We offer free admission to New England Museum Association (NEMA) and American Alliance of Museums (AAM) members, and to docents & employees of other museums.


Does the museum offer any general admissions discounts?

Docents & employees of other museums, as well as those with a valid military ID are granted free admission.  We offer $1 off posted admission to Connecticut & Massachusetts school teachers, AAA members, and those who bring in our online coupon to receive $1 off posted admission.


Are there guided tours of the Griswold House?

The Griswold House is all self guided, however, there are always Docents in the House to answer questions.


Are there separate admission charges for the Griswold House and the Krieble Gallery?

Our general admission charge covers both the Griswold House and the Krieble Gallery.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

Florence Griswold House
May 2 and 3, 2019 (Thursday and Friday)
November 14 and 15, 2019 (Thursday and Friday)

Krieble Gallery
January 28 through February 8, 2019
May 13 through 31, 2019
September 9 through 26, 2019

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.


Are there public restrooms?

There are restrooms, water fountains, and baby changing tables in the Krieble Gallery. There are restrooms in the Education Center and the Florence Griswold House. During Wee Faerie Village and other large events portable facilities are added around the campus.


May I paint on the grounds?

Of course! We love artists! Please adhere to these guidelines.


May I bring my dog?

Service dogs are welcome anywhere on campus. Well-behaved dogs are allowed on the grounds, but not inside or near the Cafe Flo area. Please do not leave your dog unattended in the car in hot weather.


Please allow 24 hours for a response.

Ask the Front Desk